Frequently asked questions

What is your Privacy Policy?

We respect and are committed to protecing your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiaable information to anyone for any reason.

What is your Security Policy?

Your payment and personal information is always safe. Our payment software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

How do I return or exchange something I bought from Ivy Spirit Boutique?

Please go to our Returns & Exchange page for instructions.

How do your sizes run?

Each item varies, please check these individual charts: Sizing Charts